- Customer Service
- Leak Detection
Water Watch Program
CVWD's Water Watch Program empowers customers to identify and fix leaks in and around their homes. If you think you have a leak, follow the steps below.
If you have taken these steps and still cannot identify the source of your water waste, please call CVWD at 855-654-2893 to request a Water Consultation.
Part of the CVWD Water Watch Program is for us to proactively notify you when we identify a potential leak at your home. In order to do so, we need your updated contact information. Click here to update your contact information now.
Before you look for leaks, make sure no water is being used inside or outside of your home. Check all appliances, faucets, toilets, and sprinkler systems.
Most of CVWD's residential water meters are located in front of the home near the street in a meter box . CVWD has several types of meters in the field. Your meter may look like the one shown here.
Once you have found your meter, open the meter cover and check for a flow indicator (Flow Indicator Example Shown Below). The flow indicator may be a blue star or triangle, or it may be a sweep hand (that looks like the second hand on a watch). If either the flow indicator or the sweep hand is moving, you have continuous flow of water somewhere and you may have a leak.
If you have inspected your meter and noticed movement, then you should begin checking for the possible leak culprits.