CVWD Responds App

CVWD Responds app is now available, free of charge, for all customers to download. 

Users can now identify and report issues using CVWD Responds on their smartphone.
Reportable issues include:

  • Water leaks throughout the community
  • Broken sprinklers
  • Broken meter box lids
  • Excessive runoff
  • Minor sewer issues.

Once an issue is submitted, CVWD receives notification of the issue and responds to the inquiry. Users can track their issue and receive email notifications once their issue has been resolved.

3 screen shots

How to Download and Use CVWD Responds app

:

  • Go to app store used by your device Search for “CVWD Responds”
  • Download the app and allow location services to be turned on
  • Open the app and begin filling in the basic questions detailing your specific issue, including the option of uploading a photo or video, and then click submit
  • Check back in the app for updates on the reported issue’s status or receive email updates as the issue is addressed

Click Here for Google Play Store

Click Here for Apple iTunes Store

For questions or difficulty using the CVWD Responds app, please contact: custserv@cvwdwater.com or 909-944-6000.